Terms of Service

These Terms of Service ("Terms") govern your access to and use of the websites, products, and services provided by Vibestack Ltd ("Vibestack", "we", "us", "our"). By accessing our website at vibestack.uk or using our products and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About us

Vibestack Ltd is a private limited company registered in England and Wales (company number 17167709), with its registered office at Office 12, Initial Business Centre, Wilson Business Park, Manchester, M40 8WN, United Kingdom. You can contact us at contact@vibestack.uk or +44 7735 379810.

2. Eligibility and account registration

You must be at least 18 years old and legally capable of entering into a binding contract to use our services. Where our products are made available to younger users, additional age requirements and parental controls may apply.

If you create an account, you agree to provide accurate information, keep your credentials confidential, and notify us immediately of any unauthorised use. You are responsible for activity that occurs under your account.

3. Use of services

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

• Use our services to send unlawful, fraudulent, abusive, or infringing content.
• Attempt to interfere with, disrupt, or compromise the security or integrity of our services.
• Reverse engineer, decompile, or scrape our services except as permitted by law.
• Resell or sublicense our services without our written agreement.
• Use our services to violate any applicable law or regulation.

4. Intellectual property

All content, software, designs, trademarks, and other intellectual property on our website and within our products are owned by Vibestack Ltd or our licensors, and are protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable licence to access and use our services for their intended purpose. No other rights are granted.

Any feedback or suggestions you provide may be used by us without obligation or compensation.

5. Fees and payment

Where our services are paid, applicable fees, billing terms, and accepted payment methods will be set out at the point of purchase or in a separate agreement. All fees are stated in GBP unless otherwise indicated, and are exclusive of any applicable taxes (including VAT) which will be added where required.

Payments are processed by trusted third-party providers (such as Stripe). By making a payment you agree to the relevant processor's terms in addition to these Terms.

Refunds are governed by our Refund Policy.

6. Third-party services

Our services may integrate with or link to third-party platforms (such as Apple App Store, Google Play, payment processors, and cloud providers). We are not responsible for the content, policies, or practices of those third parties. Your use of third-party services is subject to their own terms and conditions.

7. Availability and changes

We aim to keep our services available and up to date, but we do not guarantee uninterrupted or error-free operation. We may suspend, modify, or discontinue any part of our services at any time, with or without notice, for maintenance, security, legal, or business reasons.

8. Termination

You may stop using our services at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if continued provision is no longer commercially viable. Upon termination, the rights granted to you under these Terms will end, and provisions intended to survive termination (including liability, intellectual property, and governing law) will continue to apply.

9. Disclaimers

To the fullest extent permitted by law, our services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

10. Limitation of liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under applicable law.

Subject to the above, to the maximum extent permitted by law, Vibestack Ltd's total liability arising out of or in connection with these Terms or your use of our services will not exceed the greater of (a) the total amount you paid us in the 12 months preceding the event giving rise to liability, or (b) £100. We are not liable for indirect, consequential, special, or incidental damages, loss of profits, loss of data, or loss of goodwill.

11. Indemnity

You agree to indemnify and hold harmless Vibestack Ltd, its directors, officers, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of law, or your misuse of our services.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which forms part of these Terms.

13. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms is subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws of your country of residence apply.

14. Changes to these Terms

We may update these Terms from time to time. The "last updated" date reflects the most recent revision. Material changes will be communicated through our website or by email where appropriate. Continued use of our services after changes constitutes acceptance.

15. Contact

For questions about these Terms, please contact:

Vibestack Ltd
Office 12, Initial Business Centre, Wilson Business Park
Manchester, M40 8WN, United Kingdom
Email: legal@vibestack.uk
Phone: +44 7735 379810